Privacy Statement – BALTICLINIC
We realise the special importance of protecting your personal data; therefore, we only collect and process the data which is necessary for our activities. We process personal data in a lawful, transparent and fair manner, for predefined purposes and only to the extent that is necessary for the achievement of those purposes. When processing personal data, we seek to make sure it is accurate, safe, confidential, properly stored and protected. When processing your personal data, we comply with the General Data Protection Regulation (hereinafter referred to as the GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania, as well as the requirements for the processing of personal data specified in other legal acts.
Who we are
BaltiClinis is a leading and trusted provider of cosmetic surgery. We are proud to say that we offer access to the best treatments, standards and practice available anywhere in the world.
How we collect information about you
To use your personal information lawfully, we rely on one or more of the following legal bases: Consent, Explicit Consent, Contractual Necessity, Legal Obligation, Vital interests, Public Interest, Legitimate Interest.
When you browse our website, we may ask for personal information such as your name, email address. Our website uses “cookie” technology. They help us make the site work better for you.
How we use your personal information
We use your personal data to provide you with information on our services when we receive an enquiry from you. When you consent to receive our newsletter and marketing material, we will process your personal information to keep you informed of events, products and services which we consider may be of interest to you.
We process your personal information to facilitate the delivery of our services and procedures. We also process your personal information to assess your suitability for procedures.
Your personal information will also be used for invoicing purposes.
Source of collection
We collect personal data that we receive directly from you when you visit our website, submit an online enquiry form, book a consultation, subscribe to our newsletter, email us, and when you telephone us. We collect your personal information when you also visit our clinic and complete any of our enquiry or registration forms. We also collect your personal information through our social media platforms, Facebook, Instagram.
What kind of personal information do we collect
In order to provide the best possible service to you, we need to process particular information about you. We will not collect any excessive information, such as the following. (Please note that the list below is not exhaustive).
Name, age, date of birth, gender, photographs, contact details, emergency contact details, further information relating to physical and mental health, financial.
How we share your personal information
We do not share or disclose any of your personal information without your consent. When we are legally obliged to share your personal information, we will meet those requirements.
How long we keep your information
We retain your personal information for as long as necessary to enable us to provide our services and products to you. We also retain your personal information to meet our legal and regulatory requirements.
How we keep your information safe
At BaltiClinic, we are committed to the protection and security of your personal information. We use a variety of security technologies and procedures to protect your personal information from “unauthorised use and access, such as encryption. As effective as security practices are, no physical or electronic system is entirely secure. We cannot guarantee the complete security of our database, or can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet. We have implemented strict internal guidelines to ensure that your privacy is safeguarded at every level of our organisation. We will continue to revise policies and procedures and review systems and we will implement additional security features as new technologies become available. Any transmission of personal information is at your own risk. When we receive your personal information we use appropriate security measures to seek to prevent “unauthorised access”. When you contact us to ask about your personal information, we may ask you to identify yourself. This is to help protect your information.
Your rights relating to personal data
You have the following rights under the EU GDPR, in certain circumstances and subject to certain exemptions, in relation to your personal data.
Right of Access: You have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.
Right to Rectification: You have the right to request that any inaccurate data that is held about you is corrected or if we have incomplete information you may request that we update the information such that it is complete.
Right to Erasure: You have the right to request us to delete personal data that we hold about you. This is sometimes known as the right to be forgotten.
Right to restriction of processing or to object :you have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.
Right to Data Portability: You have the right to request us to provide you, or a third party, with a copy of your personal information in a structured, commonly used machine-readable format.